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American Red Cross Service to the Armed Forces Regional Program Director in Medford, Massachusetts

Job Description:

As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work!

We are currently seeking a Service to the Armed Forces (SAF) Regional Program Director to work in our Massachusetts Region. Can work out of any office location: Medford, Worcester, Springfield, Hyannis or Lawrence.

Job Summary:

The Service to the Armed Forces (SAF) Regional Program Director directs, strengthens and grows American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments. Provides management oversight of all American Red Cross Service to the Armed Forces (SAF) services within their area of jurisdiction, developing long and short term program strategies and overseeing the implementation for programs/services in communities and on military installations.

Specific responsibilities:

Manage the Hero Care Network, emergency and non-emergency support to the military and families; volunteer recruitment and management; will build and maintain partnerships with other military/veteran-serving organizations; will maintain relationships and coordinate programming with 5 Veterans Administration Medical facilities and the State military installations; oversees the International Services program includes overseeing the Restoring Family Links program, and educational outreach through the International Humanitarian Law; as well as supervising one staff member.

Responsibilities:1. Relationship Management: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Ensures a year-around public relations program to maintain public goodwill and strengthen financial and logistical support within the military community and command.2. Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served. 3. Service Delivery Management: Provides management support to SAF programs, ensuring that SAF services are carried out in accordance with specified Red Cross policies and procedures, and according to their strategic plan within their assigned jurisdiction.

• Manages services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support.• Ensures community outreach throughout jurisdiction, to include command meetings and education briefings/presentations/workshops.• Manages support services to military members and their families to include family follow up and information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. • Ensures military and veteran community is offered resiliency training.• Meets organization metrics. 4. Financial and Reporting Management: Manages budget to ensure sufficient funds are available to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services.• Works in conjunction with the Division SAF Manager and the Regional SAF team to ensure programs and events are implemented consistently within their region.• Works closely with Regional Volunteer Manager to develop and implement a strategic regional SAF volunteer program plan.• Participates with Regional Executive in the strategic planning process to support the delivery, sustainment and growth of SAF services and programs within the region.• Partners with the Regional communication team to support strong visibility for SAF in the community.• May oversee International Services.

Qualifications:

Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of 5 years related work experience in program management or related field is required. Experience with American Red Cross programs and services are desired.Managerial Experience: A minimum of 3 years of successful supervisory experience is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired.

Travel: will require regional, statewide travel. A current, valid driver's license is required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.

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