American Red Cross Transportation/Manufacturing Supervisor in Dallas, Texas

Job Description:

Job Summary:

Are you seeking a full-time opportunity that makes a difference? Do you want to have an impact in your community, across the country, and around the world? If your answer is "yes", then we invite you to become a Transportation/manufacturing supervisor for the American Red Cross!

From leading our team, to going above and beyond to ensure that all blood products meet strict standards, you will be Responsible for the daily operations of Transportation within our Blood Product Manufacturing department. You will hire and supervise staff, participate in education and training activities. Ensure compliance with federal, state, ARCBS directives and regional policy and procedures and regulations. Ensure compliance with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids.


  • Responsible for the supervision of staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success and compliance.

  • Responsible for staff training and certification of competency.

  • Prepare work schedules and ensure appropriate coverage for assigned shift.

  • Assist in the review and update of manufacturing procedures to comply with changes in regulations, American Red Cross Blood Services directives, local and regional policies and procedures and technical advancements.

  • Ensure compliance with state and federal regulations, AABB standards, American Red Cross Blood Services directives and regional policies and procedures.

  • Ensure products/samples are suitable for release for distribution and are managed appropriately.

  • Coordinates deliveries utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means.

  • Supervises American Red Cross paid couriers and works with Volunteer Manager and Fleet Coordinator to utilize volunteers for deliveries.

  • Works with ARC Staff to group orders to lessen the opportunity of more than one courier delivering to the same place.

  • Will oversee optimization of Connect to ensure that we are responding in real time to provide better service to our customers.

  • Will monitor electronic manifest to provide tracking of couriers and deliveries to customers.

  • Perform Invoice monitoring and reconciliation.

  • Maintain good communication and follow up with the Vendors.

  • Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the request with the Fleet Coordinator.

  • Make proactive adjustments to routes on an as needed basis due to inclement weather, major traffic issues, and special events, etc.

  • Coordinates pickups of collected products (time-sensitive and non-time sensitive) from mobiles, fixed sites and staging sites.

  • Ensure quality and quantity of manufacturing and distribution goals are met; including timelines.

  • Participate in documenting, investigating, troubleshooting and preventing recurrence of department errors and problems.

  • May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.

  • May perform, review and approve quality control on products, reagents, equipment and various test kits. Maintain the required records and files.

  • Communicate with National Testing Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.

  • Ensure accurate electronic and physical inventories location for products are maintained.


  • Bachelor's degree in science, or equivalent combination of related education and experience required.

  • Three years-experience including one-year supervisory experience required. MT (ASCP) certifications or equivalent certifications where required. Pharmaceutical manufacturing experience preferred.

  • Must have effective communication and customer service skills. Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required.

Essential Functions/Physical Requirements:

The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.